Google profile
Name, category, address, phone, hours, photos, rating and number of reviews.
Free diagnostic
Your verified profile: what your customers see about you online
Before calling you, a customer looks you up on Google. The FIRME diagnostic gathers everything they find about your business in one place, and shows you what is incomplete or inconsistent.
In short
The first step of the free FIRME diagnostic checks your business’s online presence: Google profile, address, phone, hours, website, social networks and public mentions. You see what your customers see, and what to fix first.
What we check
Start with the free diagnostic : about 10 minutes, no credit card.
Contact details
The same information everywhere? A different address or number loses customers and hurts your ranking.
Website
Found or not, secure, up to date, with a clear way to reach you.
Social networks and mentions
Facebook, Instagram, LinkedIn, directories and articles that talk about you.
Why it matters
Inconsistent contact details are one of the most common causes of lost calls. A customer who finds an old number or wrong hours simply moves on to the next competitor.
Google also compares this information from one site to another. The more consistent it is, the better your profile’s chances of appearing in local results. To go further, see our local SEO guide.
Frequently asked questions
Is the verified profile free?
Yes. It is part of the free FIRME diagnostic, no credit card.
Where does the information come from?
From public sources: your website, your Google profile, social networks, directories and OpenStreetMap. You can correct anything inaccurate during the diagnostic.