Services

FIRME services: everything to attract more customers

A free diagnostic to know what to do first, then a complete space to take action: personalized plan, calendar, customer follow-up, competitor watch and free website.

In short

FIRME offers a free growth diagnostic (about 10 minutes) and a $47 per month subscription that includes an expert-reviewed 90-day action plan, a task calendar, a customer book, a results dashboard and a free website. Custom marketing and communication services are also available by quote.

The free diagnostic

In about 10 minutes, no credit card. The starting point for everything else.

Free

Your verified profile

We find your business online: Google profile, address, phone, website and social networks. You see what your customers see.

Discover: Your verified profile →
Free

Your website audit

Speed, mobile version, clarity of the offer, contact options: what helps or prevents your customers from calling you.

Discover: Your website audit →

The FIRME space (plan.firme.ca)

$47 per month, plus taxes, cancel any time. The website stays free.

Subscription

Personalized action plan

A 90-day plan built from your diagnostic, then reviewed by a marketing expert before being activated.

  • Steps week by week
  • Tasks of 15 to 45 minutes
  • Updated as you progress
Discover: Personalized action plan →
Subscription

Customer follow-up

A simple customer book: contact details, notes, next follow-ups and requests received through your website.

Discover: Customer follow-up →
Subscription

Watching your competitors

A map of your competitors and a detailed analysis of the ones you add: their strengths, their prices, what their customers like.

Discover: Competitor watch →
Included

Free website

A complete website in your name, editable directly on screen: templates by sector, gallery, prices, video, contact form and appointment booking.

Discover: Free website →
Included

Directory page

Your listing on compagnies.ca, visible to people in your area looking for a business like yours.

Discover: Directory page →

Custom services

For businesses that want us to handle it for them. By quote, after the free diagnostic.

Marketing

Web campaigns, Google Ads, Facebook and Instagram advertising, search engine optimization (SEO).

See marketing services →

How it works

  1. Free diagnostic : you answer a few questions on FIRME.
  2. Your FIRME space : your results open in plan.firme.ca, with your free website.
  3. Complete plan : with the subscription, an expert reviews your plan and activates it within 3 business days.
  4. Taking action : one step per week, short tasks, tracked results.

Frequently asked questions

Is the FIRME diagnostic really free?

Yes. The diagnostic is free, no credit card and no commitment. You get your #1 priority and your first 3 actions.

What does the $47 per month subscription include?

The complete expert-reviewed 90-day action plan, the task calendar, customer follow-up, the results dashboard, competitor watch and the weekly email. The website is free.

Is the website really included?

Yes. Every business can create its website for free in its FIRME space and edit it directly on screen.

Does FIRME only serve Quebec City?

No. FIRME serves businesses everywhere. The diagnostic compares your business with competitors in your own area.

Can I cancel the subscription?

Yes, at any time, directly in your FIRME space.