About

About FIRME

FIRME helps small business and shop owners know what to do first to attract more customers, then gives them the tools to do it.

In short

FIRME is a Quebec company. Its free growth diagnostic analyzes a business’s online presence, its competitors and its website in about 10 minutes. The plan.firme.ca space then brings together the expert-reviewed 90-day action plan, the calendar, customer follow-up, the dashboard and a free website.

What FIRME does

A diagnostic based on reality

No generic questionnaire: FIRME looks at what your customers really see online, and what your competitors around you are doing.

A plan you can follow

One step per week, tasks of 15 to 45 minutes. The plan is reviewed by an expert before being activated.

Simple tools, in one place

Calendar, customer follow-up, results, competitors and website: everything is in your plan.firme.ca space.

Why FIRME exists

Many small business owners know they could attract more customers, but don’t know where to start. Redo the website? Post more? Ask for reviews? Advertise? Everything seems important, and time is short.

FIRME answers a single question: what is the first thing to do, for your business, in your market? Then it helps you do it, week after week.

Our approach

  • Facts, not guesses : findings come from verifiable public sources and your answers.
  • Simple : in plain language, no jargon, no credit card to start.
  • Local : designed for small businesses and their local market.
  • Human : every complete plan is reviewed by an expert before activation.

The tools in your FIRME space

90-day action plan

Calendar and tasks

Customer follow-up

Dashboard

Competitor watch

Frequently asked questions

Who is behind FIRME?

FIRME is a Quebec company founded by an entrepreneur from the conference and training world, who helps small businesses grow.

Who reviews the complete action plan?

The complete plan is built from your diagnostic, then reviewed by a marketing expert before being activated in your space, within 3 business days.

Is FIRME right for my business?

FIRME is designed for small businesses and shops that want more customers: restaurants, shops, professional services, trades, freelancers and new businesses.

Can I meet FIRME in person?

FIRME works entirely online, so it can serve businesses anywhere in Canada and the United States. You can write to us at bonjour@firme.ca.