FIRME space

Watching your competitors: know what they do to stand out better

Your customers compare. You should too. FIRME’s competitor watch keeps an eye on your competitors: where they are, what customers say about them and what they do better, or worse, than you.

In short

The competitor watch in the FIRME space shows your competitors on a map, with their Google ratings and reviews, their strengths and their weaknesses. You add the ones you know, and FIRME helps you find how to stand out.

What you see

Included in theFIRME space (plan.firme.ca), after the free diagnostic.

Competitor map

The ones from your diagnostic and the ones you add, around you.

Ratings and reviews

Google rating, number of reviews and what customers like or criticize.

Strengths and weaknesses

What they do well online and the opportunities they miss.

Your points of difference

What you can highlight so a customer chooses you.

Start with the diagnostic

The free diagnostic already finds your real competitors and compares them with you. See also our guide tocompetitor analysis.

Frequently asked questions

How do you find my competitors?

Based on your sector and your location, with public sources (Google, OpenStreetMap, websites). You can add or remove some.

Do my competitors know?

No. The watch only uses public information.