Strategy
Choose the target customers, the message and the channels.
What is marketing, and what exactly does a marketing firm do? Simple definitions, the differences with an agency or a communication firm, and how to choose well.
In short
Marketing brings together a company’s actions to understand its customers, offer them the right product or service, make it known and sell it. A marketing firm is a specialized company that helps other businesses attract and keep customers: strategy, online advertising, search engine optimization (SEO), social media and results measurement.
Marketing : all the actions a company takes to understand its customers’ needs, offer them the right product or service, make it known and sell it.
Marketing firm : a specialized company that helps other businesses attract and keep customers: strategy, advertising, SEO, social media and results measurement.
| Famille | What it covers |
|---|---|
| Product (offer) | What you sell and what makes it different |
| Price | How much, how and for whom |
| Distribution | Where and how the customer buys: online, in store, at home |
| Communication (promotion) | How people discover you: advertising, SEO, social networks, word of mouth |
They are often called the “4 Ps”: product, price, place and promotion.
Choose the target customers, the message and the channels.
Google Ads, Facebook, Instagram, TikTok.
Digital marketing →Appear on Google for free.
Local SEO guide →Posts, videos, newsletters.
Social media →Track calls, requests and sales, then adjust.
| Terme | Main role |
|---|---|
| Marketing firm | Customer acquisition and measurable results |
| Advertising agency | Creating and running advertising campaigns |
| Communication firm | Message, brand image, public relations |
| Digital marketing firm | Online advertising, SEO, social networks |
That’s FIRME’s approach: a free diagnostic first, then a clear plan. See our marketing services and the definition of “firme”.
A specialized company that helps other businesses attract and keep customers through strategy, advertising, SEO, social media and results measurement.
All the actions a company takes to understand its customers’ needs, offer them the right product or service, make it known and sell it.
Marketing aims for measurable results (customers, sales). Communication builds the message, the image and the reputation. The two complement each other.
Depending on the services and the advertising budget. Several firms, including FIRME, start with a free analysis before proposing a price.